Hackers are usurping CMA CGM identity in their conversation with their customers by email asking them to pay CMA CGM invoices on their own accounts, pretexting a change of bank account details.
Operating process of hackers may be the following:
Hackers might intercept a genuine conversation between customer and CMA CGM and replace CMA CGM’s email by a fake email. Then they will continue the email conversation and at some point request a change in the bank account details.
Hackers might call customer directly or contact customer via an unusual channel such as social network, requesting an urgent payment for their company due to personal sickness, emergency, financial distress, etc.
CMA CGM recommend the highest level of vigilance in this context and confirm that this is not a Group practice to communicate bank details at customer care level nor at any other channels: CMA CGM bank account details are only indicated on our invoices.
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